Service Interruption

Due to a fire in the building next door, the main Credit Union office is closed today. Wednesday 8th February.

We are currently relocating staff and attempting to have telephones re-routed in order to resume service, however it is possible that transactions requested on paper forms may not be processed until tomorrow. Telephone and email service is temporarily unavailable.

Money transfers submitted on the web site members' area will be unaffected.

Appointments at Fleetwood today will go ahead as normal.

Normal service will be resumed as soon as the fire brigade allow us back into the building.

We apologise for any inconvenience caused by these circumstances outside of our control.

Credit Unions are obliged to give all of their members the following information about the safety of their money.

Important information about compensation arrangements

We are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a credit union is unable to meet its financial obligations. Most depositors – including most individuals and small businesses – are covered by the scheme. In respect of deposits, an eligible depositor is entitled to claim up to £85,000. For joint accounts each account holder is treated as having a claim in respect of their share so, for a joint account held by two eligible depositors, the maximum amount that could be claimed would be £85,000 each (making a total of £170,000). The £85,000 limit relates to the combined amount in all the eligible depositor’s accounts with the credit union, including their share of any joint account, and not to each separate account.

 For further information about the scheme (including the amounts covered and eligibility to claim) please ask at your local branch, refer to the FSCS website http://www.fscs.org.uk/ or call 0800 678 1100

 

 

abcul logo